Company Name: Dreams4u LTD
Trading Name: Dreamhosted
Company Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Phone: +44 7458 149199
Email: info@dreamhosted.net
Dreamhosted, operated by Dreams4u LTD, values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (dreamhosted.net) and services including domain registration, hosting, VPS, and dedicated servers.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
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Account Information: Full name, email address, billing address, phone number.
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Payment Information: Processed through trusted third-party providers (Stripe, PayPal, etc.). We do not store your full credit/debit card details on our servers.
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Domain Registration Data: Required WHOIS information when registering a domain name.
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Technical Data: IP address, browser type, operating system, access times, and referring website.
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Communication Data: Records of support requests, tickets, and correspondence.
2. How We Use Information
We use collected data for the following purposes:
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To provide and maintain our services.
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To process payments and generate invoices.
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To register and manage domain names.
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To send important service updates, billing notices, and technical alerts.
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To improve security, monitor usage, and prevent fraud.
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To comply with legal and regulatory obligations.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. We may share data with:
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Domain Registries & Registrars (for domain name registrations).
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Payment Processors (Stripe, PayPal, etc.) to complete transactions.
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Service Providers assisting in billing, hosting infrastructure, and customer support.
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Legal Authorities if required to comply with applicable law, regulation, or legal process.
4. Cookies & Tracking
Our website may use cookies to:
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Maintain your login session.
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Store user preferences.
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Track usage for analytics and service improvement.
You can disable cookies in your browser, but some features of our site may not work properly.
5. Data Security
We take the security of your information seriously and implement:
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SSL encryption on all web transactions.
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Firewalls and intrusion detection systems.
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Restricted employee access to personal data.
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Regular monitoring and audits of our systems.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
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We retain account and billing data for as long as your account remains active.
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After account termination, certain records may be retained for legal, tax, or regulatory purposes.
7. Your Rights
As a customer, you have the right to:
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Request access to the data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your data (subject to legal obligations).
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Request restriction of processing or object to processing of your data.
Requests can be made by emailing: info@dreamhosted.net
8. International Data Transfers
Since we serve global customers, your data may be transferred and processed outside your country, including the United Kingdom and the European Union. All transfers comply with applicable data protection laws.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
10. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on our website. By continuing to use our services after changes are made, you accept the revised policy.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
Dreams4u LTD
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Phone: +44 7458 149199
Email: info@dreamhosted.net