Company Name: Dreams4u LTD
Trading Name: Dreamhosted
Company Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Phone: +44 7458 149199
Email: info@dreamhosted.net
Welcome to Dreamhosted, a brand of Dreams4u LTD. By signing up for our services, accessing our website, or using any of our hosting and domain solutions, you agree to these Terms of Service (“Terms”). Please read them carefully before using our services.
1. Scope of Services
Dreamhosted provides domain name registration, shared web hosting, reseller hosting, virtual private servers (VPS), and dedicated server services. Additional services such as SSL certificates, add-ons, and management services may also be offered.
All services are subject to availability and may be modified, suspended, or discontinued at any time at our discretion.
2. Eligibility and Account Registration
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You must be at least 18 years old to register.
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You agree to provide accurate, current, and complete information when creating an account.
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Dreams4u LTD reserves the right to verify your identity and decline service if false information is provided.
3. Customer Responsibilities
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You are responsible for all activity that occurs under your account.
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You agree to comply with our Acceptable Use Policy (AUP).
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You must maintain the confidentiality of your account credentials.
4. Payment and Billing
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All services are billed in advance unless otherwise stated.
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We accept payment through credit/debit cards, PayPal, and other supported gateways.
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Invoices are generated automatically and must be paid on or before the due date.
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Failure to pay may result in suspension or termination of services.
5. Refund Policy
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Domains, SSL certificates, and licenses are non-refundable.
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Web hosting services are refundable within 7 days of initial purchase, excluding setup fees.
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VPS and dedicated servers are non-refundable once provisioned due to resource allocation.
6. Service Availability and Uptime
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We aim for 99.9% uptime on all hosting services.
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Scheduled maintenance or emergency outages may occur without prior notice.
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Dreams4u LTD shall not be held responsible for losses caused by downtime, service interruption, or third-party failures.
7. Prohibited Uses
Customers may not use our services for:
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Hosting or distributing malware, phishing, or spam.
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Engaging in illegal, abusive, or fraudulent activities.
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Violating intellectual property rights or copyright laws.
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Resource abuse beyond allocated service limits.
Violations may result in immediate suspension or termination without refund.
8. Domain Registration and Renewal
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Domains are registered via third-party registrars and subject to ICANN policies.
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You are responsible for ensuring your domains are renewed before expiry.
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Expired domains may enter a grace or redemption period and may incur additional costs.
9. Data Protection & Privacy
We collect and process customer information in accordance with our Privacy Policy. Your data is safeguarded using industry-standard security measures.
10. Limitation of Liability
Dreams4u LTD shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to data loss, service interruption, or lost profits, arising out of or in connection with the use of our services.
11. Indemnification
You agree to indemnify and hold harmless Dreams4u LTD, its employees, and partners from any claims, damages, or expenses resulting from your use of our services or violation of these Terms.
12. Modifications to the Terms
We reserve the right to update these Terms of Service at any time. Updates will be posted on our website, and continued use of services constitutes acceptance of revised terms.
13. Governing Law
These Terms shall be governed by and construed under the laws of England and Wales. Any disputes shall be handled in the jurisdiction of UK courts.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Dreams4u LTD
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Phone: +44 7458 149199
Email: info@dreamhosted.net
